(415) 655-1650 ~ (415) 342-1552

About:

I am a creative, attentive-to-detail, team player who is passionate about bringing technology to education. My background also includes art, writing, and teaching. My latest focus is writing about turning schools into technology centers, and I have been invited to speak at national conferences on this topic. See the schoodl website in Writing Samples.

Writing Samples:

http://www.schoodl.com (schoodl website)

http://www.k12hsn.org/calaxy/blogs.php/schoodl (Education blog)

http://www.marindocgroup.com (Business website)

http://marindocgroup.blogspot.com (Business blog)

http://jewish-spiritual-singles.com/ (WordPress theme sample)

http://marindocgroup.com/writingsamples.html (Writing samples)

http://www.schoodl.com (Learning Management System – platform available for educators)

http://extension.berkeley.edu/cat/course1997.html (Wrote course description)

http://extension.berkeley.edu/cat/course2066.html (Wrote course description)

District Trainer, Northern California, September 2010 – December 2010

Developed training materials and gave classes in PowerTeacher and Schoolwires in numerous schools throughout the district.

Online Instructor, Vancouver Island University, October 2010 – present

I teach an online course, ”Manual Writing,” on a moodle platform.

Consultant, Marin Documentation Group, February 2005 – present
Online newsletter writer and social media consultant. I provided Web 2.0 consulting to schools, national conferences, law firms, universities, and other groups.  Sample: Making Heads or Tails of Web 2.0. Knowledge of hosted WordPress, Drupal, and other Content Management Systems (CMS).

Intern, Black Cat Studios, San Rafael, 2005
Learned Photoshop and repaired digital images. Worked part time at the same time as managing a high school office in the morning.

Senior Technical Writer, August 2000 – March 2001, eGain
Maintained over 20 enterprise-level documents and online help. Topics for Customer Relationship Management (CRM) system included guis, server, gateways, and databases. Documentation included: installation, users and systems guides for NT and Unix, HTML release notes, overview, and reports guide. I updated the API guide. Converted an extensive help system from RoboHelp to WebWorks. Acted as the documentation lead in staff meetings.

Contract Technical Writer, May, 2000 – Feb 2001
Generic Media: Set up technical writing department. Purchased RoboHelp, implemented single-sourcing to generate hard copies, wrote TOCs, glossary, index, and QA test plans, and organized and ran documentation meetings. QuantumShift: Documented and deployed a Java-based telephone account management system, including: HTML help specs, help system, glossary and style guide, getting started guide. I supervised a junior writer, reviewed programs, and worked with QA on bugs found while writing.

Examples of Software Used and Familiarity with Software:
MS Office, (Word, Excel, Publisher, Works, Access) Framemaker 7 (with conditional single-sourcing), RoboHTML and RoboHelp 2002, Dreamweaver, .css, html, JavaHelp, XML, PhotoImpact, Painter Classic, Photoshop, FTP, Publisher, Crystal Reports, SnagIt, WebWorks, Visio, LViewPro, Visual Source Safe, Bugzilla, Joomla, moodle, Global Classroom, Oxygen Author, WordPress

Examples of Previous Documentation written or contributed to:

* EARS Technical Reference Manual (voice recognition system)
* Oracle RDBMS Administrator’s Guide (rewrote several chapters)
* IBM PL/I Manual (wrote chapter on C programming language)

EDUCATION and Accomplishments:

B.A. English, State University of New York at Stony Brook, 1975
M.A. English, City College of New York, 1978, Editor-in-Chief of Graduate Art and Literary Magazine, 2 years
Computer Classes: Basic, COBOL, PASCAL, Fortran, Java Applets, Structured Flowcharting, Technical Writing
Cicso Training: Interconnecting Cisco Networking Devices – 5 day course offered by Solano County, Skyline ATS, and Cisco Systems Learning
Teaching Resume